Refund Policy

Thank you for choosing 9iTech for your online learning needs. We understand that sometimes circumstances may arise that require you to seek a refund for the courses you have enrolled in. Please read our refund policy carefully to ensure that you are fully aware of your rights and responsibilities.

How to Request a Refund:

To request a refund, please follow these steps:

a. Contact our support team at 9itech.online@gmail.com within the specified time frame, providing details of the reason for your refund request.

b. Include your full name, email address, course name, and enrollment date in your refund request.

c. Our support team will assess your request and respond to you within 10 business days.

Non-Refundable Scenarios:

a. Course Completion:

Refunds will not be issued if you have completed more than 25% of the course content.

b. Change of Mind:

We do not provide refunds for change of mind or if the course does not meet personal preferences.

Contact Information:

If you have any questions or concerns about our refund policy, please contact our support team at 9itech.online@gmail.com.